top of page
FAQ //
-
How does it work?1- Choose a Template that you think will look fine with your business from our catalog. 2- Send an email message to "ftmgraphic@gmail.com" with the name or the link of the template. 3- If you will use a Logo, please send it in Hi resolution (Ai, PNG or else) to "ftmgraphic@gmail.com"
-
Is There A Minimum Amount That I have to pay to start my project?1- For Intros, Logos, and Small project, You will pay only after viewing the Demo of the final project, and you are 100% satisfied of the result. We will work fully your project for free, show you a demo of the final result with all modifications that you can ask for, when you are satisfied of the result, you will pay the cost of the template, so we will send you the file video in Hi-Resolution (1080p, 2k, 4k) to your email shown in PayPal.. 2- For big or expensive projects, we ask for 10% deposit (a very small price that doesn't exceed 5$), just to be sure that you are serious about your request.
-
Can I get a refund?1- There is no deposit from you until the final project, you can cancel the project anytime you want without any question from US, Once you cancel it, you will no longer be charged. 2- For the 10% deposit asked for expensive project, you can cancel the project 48 hours before the delivery Day, your deposit amount will be full refund immediately after your canceling Email. 3- After paying a project in the final step, No refunds will be made even if you ask for it before receiving the final file.
-
How Long Would It Take to get my final project?- we are very fast in delivery specially for small projects (max 48hours) - it will take 1 or 2 days more for a more complicated project. - in general, we work as fast as possible with a top Hi-end hards and softwares. - if you want your project in 24 hours, please tell US about that, and we will try our best to make your request possible.
-
LicenseSingle user, to create unlimited end products. The total price includes the item price and a buyer fee. 1.The Regular License grants you, the purchaser, an ongoing, non-exclusive, worldwide license to make use of the digital work (Item) you have selected. 2.You are licensed to use the Template for yourself, and the End Product can be distributed for Free.
-
Project from Envato marketThe majority of our projects are bought from envato.net.. after having finalized the projects to your needs, you are invoiced from Envato market, also you benefit from the granted rights of the license.. Please visit envato.com for more informations
bottom of page